Canalplan Bug Tracker - Canalplan
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0000542Canalplan [All Projects] Bugpublic2019-01-25 21:212019-02-24 23:30
Assigned Touser17281 
PlatformAndroid phoneOSOS Version
Product VersionProduct Build 
Target VersionFixed in Version 
Summary0000542: Ad banner blocking view of certain pages
DescriptionSuddenly appeared today Fri 25 Jan 19. Ad banner appears blotting out left side of certain pages making them unusable. Pages affected include route planner and gazeteer, but boat search and home pages unaffected. Can supply screenshots if required.
TagsNo tags attached.
Attached Filesjpg Screenshot_20190125-205447_Chrome.jpg (390,410) 2019-01-25 21:21
png Screenshot_2019-01-25_22-18-49.png (119,099) 2019-01-25 22:20

png Screenshot_2019-01-25_22-19-10.png (289,718) 2019-01-25 22:21

Stephen Atty   
2019-01-25 21:24   
I can see it on my mobile phone.

As ads seem to be on my ID today I'm checking my adsesne config. I've found something I don't remember turning on so I've turned it off.

It could take 20 or so minutes for it to ripple through.
Stephen Atty   
2019-01-25 21:42   
It looks like its the top banner ad breaking out of its box for some reason - the green box is there for it but its empty.
Stephen Atty   
2019-01-25 22:12   
Nick : Its reproducible in FF using web developer and setting the device to Galaxy Tab 9.

However the problem doesn't happen if you set it to Nexus 7

I wonder if its a Google Adsense Bug
Stephen Atty   
2019-01-25 22:20   
Nexus 7 - is fine
Stephen Atty   
2019-01-25 22:21   
Note isn't
Stephen Atty   
2019-01-25 22:25   
So I think its a bug in Adsense as its only happening on some sizes of screen and we are basically letting Google work out what to do.
Stephen Atty   
2019-01-25 23:23   
Auto Ads had got turned on and even though Canalplan does not use the auto Ad code it looks like Google still runs auto ad code and on some mobile devices that renders an unclosable iframe over the actual site.

I've disabled auto ads in my adsense and it seems to have stopped the problem.
2019-02-24 23:30   
Closing automatically, stayed too long in feedback state. Feel free to re-open with additional information if you think the issue is not resolved.

Issue History
2019-01-25 21:21nbCarmelNew Issue
2019-01-25 21:21nbCarmelFile Added: Screenshot_20190125-205447_Chrome.jpg
2019-01-25 21:24Stephen AttyAssigned To => user17281
2019-01-25 21:24Stephen AttyStatusnew => acknowledged
2019-01-25 21:24Stephen AttyNote Added: 0002071
2019-01-25 21:42Stephen AttyNote Added: 0002072
2019-01-25 22:12Stephen AttyNote Added: 0002073
2019-01-25 22:20Stephen AttyFile Added: Screenshot_2019-01-25_22-18-49.png
2019-01-25 22:20Stephen AttyNote Added: 0002074
2019-01-25 22:21Stephen AttyFile Added: Screenshot_2019-01-25_22-19-10.png
2019-01-25 22:21Stephen AttyNote Added: 0002075
2019-01-25 22:25Stephen AttyNote Added: 0002076
2019-01-25 23:23Stephen AttyStatusacknowledged => resolved
2019-01-25 23:23Stephen AttyResolutionopen => fixed
2019-01-25 23:23Stephen AttyNote Added: 0002077
2019-02-24 23:30AutocloseNote Added: 0002227
2019-02-24 23:30AutocloseStatusresolved => closed