Canalplan Bug Tracker

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2017-11-24 18:11 GMT

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IDProjectCategoryView StatusLast Update
0000251Canalplan Route Planningpublic2017-04-11 06:30
Assigned ToNick Atty 
StatusclosedResolutionno change required 
PlatformIpadOSIosOS Version10
Product Version9.28Product Build 
Target VersionFixed in Version 
Summary0000251: Plan a journey
DescriptionUnable to plan a journey' say server can't be found?
TagsNo tags attached.
Attached Files




Stephen Atty (administrator)

Last edited: 2017-03-08 18:32

View 2 revisions

OK it looks like its picking up an old cached version of one of the urls that was being masked by (it was basically re-directing to a subdomain on my domain). When was moved to its new domain registrar nick changed away from a redirect to a proper DNS record but cached data on your browser might be picking up the old, now invalid, data.

Can you try deleting your browser cache?


Nick Atty (administrator)

I'm convinced this was the DNS problem, I'm closing the issue.


Autoclose (administrator)

Closing automatically, stayed too long in feedback state. Feel free to re-open with additional information if you think the issue is not resolved.

-Issue History
Date Modified Username Field Change
2017-03-08 18:21 Tom New Issue
2017-03-08 18:21 Tom File Added: IMG_3357.PNG
2017-03-08 18:27 Stephen Atty Note Added: 0000997
2017-03-08 18:27 Stephen Atty Assigned To => Stephen Atty
2017-03-08 18:27 Stephen Atty Status new => assigned
2017-03-08 18:27 Stephen Atty Assigned To Stephen Atty => Nick Atty
2017-03-08 18:32 Stephen Atty Note Edited: 0000997 View Revisions
2017-03-11 08:13 Nick Atty Status assigned => resolved
2017-03-11 08:13 Nick Atty Resolution open => no change required
2017-03-11 08:13 Nick Atty Note Added: 0001002
2017-04-11 06:30 Autoclose Note Added: 0001078
2017-04-11 06:30 Autoclose Status resolved => closed
+Issue History