Canalplan Bug Tracker

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2017-11-22 06:15 GMT

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IDProjectCategoryView StatusLast Update
0000301Canalplan [All Projects] Generalpublic2017-10-23 13:30
Assigned ToStephen Atty 
StatusclosedResolutionnot fixable 
Product VersionProduct Build 
Target VersionFixed in Version 
Summary0000301: I used to be able to print off a route. I do not seem to be able to do this now.
DescriptionIn the past I have been able to print routes from my pc. I now get a message saying the file cannot be contacted.
TagsNo tags attached.
Attached Files




Shultzy (updater)

We need a bit more details. How are you generating the print file, via [Export this route] or [Create a PDF].


RUBY2345 (reporter)

I used to right click on route page and then choose print. This then printed out the route for me. I now get the message 'Cannot find, make sure the path or internet is correct'


Shultzy (updater)

Which browser are you using?


Stephen Atty (administrator)

Last edited: 2017-08-09 18:05

View 2 revisions

If its Internet Explorer 11 then its a bug that Microsoft are aware of


Stephen Atty (administrator)

If, as suspected, it's an MS issue then there is nothing we can do. No update from requester so closing.


Autoclose (administrator)

Closing automatically, stayed too long in feedback state. Feel free to re-open with additional information if you think the issue is not resolved.

-Issue History
Date Modified Username Field Change
2017-08-07 18:38 RUBY2345 New Issue
2017-08-08 12:17 Shultzy Note Added: 0001214
2017-08-09 16:52 RUBY2345 Note Added: 0001218
2017-08-09 17:09 Shultzy Note Added: 0001219
2017-08-09 18:03 Stephen Atty Note Added: 0001220
2017-08-09 18:05 Stephen Atty Note Edited: 0001220 View Revisions
2017-09-23 13:21 Stephen Atty Assigned To => Stephen Atty
2017-09-23 13:21 Stephen Atty Status new => resolved
2017-09-23 13:21 Stephen Atty Resolution open => not fixable
2017-09-23 13:21 Stephen Atty Note Added: 0001292
2017-10-23 13:30 Autoclose Note Added: 0001365
2017-10-23 13:30 Autoclose Status resolved => closed
+Issue History