Canalplan Bug Tracker
Canalplan Bug Tracker
|View Issue Details|
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0000350||Canalplan||[All Projects] Data Maintenance||public||2017-11-12 16:10||2017-11-28 13:10|
|Assigned To||Nick Atty|
|Product Version||Product Build|
|Target Version||Fixed in Version|
|Summary||0000350: Log-in created new/duplicate account - cannot merge|
|Description||I always log in using my Google account (email@example.com). I had 48 photos on my account with key AFQ:55f5c24a38f02173f5e5, logged in to add some more and a new account appears to have been created with just the 8 new photos, but with my name and my 'comment' ('It's the not the destination but the journey etc') and using the Google log-in. The 'new' account has the key AFQ:c46efbcc373e7f4922ad.|
I tried to merge the old with the new, but I'm getting an error message that the (first) key is not valid.
Any chance you could help me merge them so I have all 56 photos on one account?
|Steps To Reproduce||I log in with my Google account = permissions requested twice|
Choosing 'Photos', Mike Dunn is listed twice, once with 48 photos, once with 8 photos
'My Page' is always the 8 photo account (AFQ:c46efbcc373e7f4922ad)
Tried to merge with key AFQ:55f5c24a38f02173f5e5
Error saying not a valid key (tried without the 'AFQ:' just in case
Cannot log into 'Mike Dunn' account AFQ:c46efbcc373e7f4922ad
|Additional Information||Logging in with Google seems a bit flaky - in the past it's taken several attempts (but I still love the site!)|
|Tags||No tags attached.|
|Attach Tags||(Separate by ",")|
Stephen Atty (administrator)
Google sometimes glitches on the redirect - its something within Google's authentication system but we're not sure what.
We're aware of the problem with split accounts, duplicate accounts and problems with merging.
Mike Dunn (reporter)
I thought I'd maybe try creating a new account, not authenticated by Google, and merging the other two with it.
Hopefully that won't result in three accounts... ;-)
|2017-11-12 16:10||Mike Dunn||New Issue|
||Assigned To||=> Nick Atty|
||Status||new => assigned|
||Note Added: 0001379|
|2017-11-28 13:10||Mike Dunn||Note Added: 0001404|