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2019-06-20 06:01 BST

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IDProjectCategoryView StatusLast Update
0000390Canalplan [All Projects] Data Maintenancepublic2019-05-18 22:30
ReporterMidnight Trace 
Assigned ToNick Atty 
Product VersionProduct Build 
Target VersionFixed in Version 
Summary0000390: Repeated Error message and timeout
DescriptionI'm trying to add locations in Cambridge, beyond what is called in the database King's Mill Bridge (end of navigation). Firstly, it's not the end of the navigation, and it should be called King's Bridge, or King's College Bridge. Beyond that is Mathematical Bridge, and then Silver Street Road Bridge, then Mill Lane Wharf which is the real end of navigation and where the boat rollers referred to are located. I have photos to add as well. Every time I try to add the additional location it errors and times out.
Steps To ReproduceRepeat trying to add Mathematical Bridge as a new location beyond King's Mill Bridge and it errors and times out.
Additional InformationIt won't let me change the name of King's Mill Bridge to King's Bridge or King's College Bridge, either !

Incidentally, navigation by powered boats is permitted beyond Jesus Green Lock to Mill Lane Wharf during winter months, various College porters tell me they have seen several this year so far.
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Stephen Atty (administrator)

Its added it - seems to be in the middle of a field at the moment.

Suspect this is linked to


Midnight Trace (reporter)

Its now added all the locations, and the pins now point to the locations on the map, but they don't seem to be connected to the rest of the River Cam - in fact its deleted the rest of the locations in the graphic as well for the whole section . . . .
oops, perhaps us non-computer types shouldn't be allowed to fiddle with this stuff . . .


Nick Atty (administrator)

Something seems to have got a bit mixed up round there. If you'll leave it alone for a bit I'll have a poke around and try to sort the database out.


Nick Atty (administrator)

Thanks for your persistence, I think the system was just a bit busy with lots of other changes at the same time (and adding places beyond the end of a waterway makes it work quite hard).

I've just manually poked a bit of rebuilding and it looks fine. It is quite good at sorting things out in the background if you leave it alone for a while!

I've just made Mathematical Bridge into a bridge to check and it didn't turn a hair.

So I think it's fixed. I'm doing some work to reduce the load on the system that the new "help us with the data" is adding, which should prevent the frequent time-outs.


Nick Atty (administrator)

So that's fixed the main chunk from Kings up to Mill Basin. But there are some odd places hanging around like Mill Pit. I'll look into those now.


Nick Atty (administrator)

I've now fixed Mill Pit. The database had got itself into a knot there, so I've pushed it into line, with Mill Pit between Mill Basin and Silver Street.

I do think it's probably all fixed now.


Midnight Trace (reporter)

Thanks - I got in a real pickle yesterday evening !!
I've managed successfully to add some further info, and photos, to these places. It just needs the boat roller info deleting from Kings Mill Bridge (which I'm not sure how to do and don't want to bugger it all up again !) and Mill Basin combining with Mill Pit as the head of navigation, and a winding hole wingding added there. Thanks. Dave on MT.
And sorry for mucking things up - you know the general unwashed shouldn't be allowed to muck around with this sort of thing !!


Nick Atty (administrator)

This all got sorted out in the end I think!


Autoclose (administrator)

Closing automatically, stayed too long in feedback state. Feel free to re-open with additional information if you think the issue is not resolved.

-Issue History
Date Modified Username Field Change
2018-01-20 16:20 Midnight Trace New Issue
2018-01-20 16:28 user3 Assigned To => Nick Atty
2018-01-20 16:28 user3 Status new => assigned
2018-01-20 16:36 user3 Note Added: 0001503
2018-01-20 17:17 Midnight Trace Note Added: 0001504
2018-01-20 19:29 Nick Atty Note Added: 0001505
2018-01-20 19:49 Nick Atty Note Added: 0001506
2018-01-20 19:52 Nick Atty Note Added: 0001507
2018-01-20 20:08 Nick Atty Note Added: 0001508
2018-01-21 12:06 Midnight Trace Note Added: 0001509
2019-04-18 21:48 Nick Atty Status assigned => resolved
2019-04-18 21:48 Nick Atty Resolution open => fixed
2019-04-18 21:48 Nick Atty Note Added: 0002353
2019-05-18 22:30 Autoclose Note Added: 0002462
2019-05-18 22:30 Autoclose Status resolved => closed
+Issue History