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2019-07-21 14:35 BST

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IDProjectCategoryView StatusLast Update
0000475Canalplan Route Planningpublic2019-05-05 13:28
Assigned ToNick Atty 
PlatformAllOSN/AOS VersionN/A
Product Version9.28Product Build 
Target VersionFixed in Version 
Summary0000475: Difficulty in getting Preferences to 'save' or remain as chosen.
DescriptionI've been trying to refine my projected Speeds comparing actual journeys with journey predictions.

When I try to save my new Speeds preferences, they are not in effect the next time I log in, in fact they don't seem to save at all, reverting to default speeds by the next session.

And yes, I am SAVING my preferences rather than APPLYing them.
Steps To ReproduceAttempt to save different speeds preferences.

Begin a new session (on the same machine or a different device)

Revisit preferences.
Additional InformationThe point at which saved preferences are lost seems random.
TagsPreferences, route planning, Speeds
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Stephen Atty (administrator)

We've had this before - suspect something sneaked in at the last update


Nick Atty (administrator)

I'm having great difficulty duplicating this. Which part of "speeds" exactly are you changing, and how are you accessing the preferences page (from which page, and via the menu or the button at the bottom).

Do other things on other tabs save?


Aegidian (reporter)

It seems very hard to reproduce the exact circumstances under which the preferences are reset.

I usually use the link from the home page to get to the preferences and the speed values and their individual preferences (Love/Like/Dislike/Neutral etc.) are what I find frustratingly reset when I return to the site.

The randomness is frustrating, as a user and I imagine doubly so as a dev.


Aegidian (reporter)

Further: I do use CP across a range of devices, all logged into the same account. All mostly using a variety of Chrome.


Stephen Atty (administrator)

Last edited: 2018-07-03 18:42

View 2 revisions

So are you losing settings on the same computer / browser without you doing anything on any of the other devices?


Nick Atty (administrator)

I've put some debugging code into the system, that logs what changes are made when and from where. If you could post a follow-up here the next time you think things have gone wrong I can then dig into the logs and try to work out what is behind this.


Nick Atty (administrator)

Any updates on this?

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-Issue History
Date Modified Username Field Change
2018-07-02 09:13 Aegidian New Issue
2018-07-02 09:13 Aegidian Tag Attached: route planning
2018-07-02 09:13 Aegidian Tag Attached: Preferences
2018-07-02 09:13 Aegidian Tag Attached: Speeds
2018-07-02 10:44 Stephen Atty Assigned To => Nick Atty
2018-07-02 10:44 Stephen Atty Status new => assigned
2018-07-02 10:44 Stephen Atty Note Added: 0001836
2018-07-03 07:25 Nick Atty Note Added: 0001837
2018-07-03 07:56 Aegidian Note Added: 0001838
2018-07-03 07:58 Aegidian Note Added: 0001839
2018-07-03 18:37 Stephen Atty Note Added: 0001840
2018-07-03 18:42 Stephen Atty Note Edited: 0001840 View Revisions
2018-07-21 08:24 Nick Atty Note Added: 0001850
2019-05-05 13:28 Nick Atty Note Added: 0002414
+Issue History