Canalplan Bug Tracker

Anonymous Login
2019-06-26 02:45 BST

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IDProjectCategoryView StatusLast Update
0000564Canalplan [All Projects] Bugpublic2019-04-01 13:30
ReporterStephen Atty 
Assigned ToNick Atty 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionnot fixable 
PlatformGenericOSN/AOS VersionN/A
Product VersionProduct Build 
Target VersionFixed in Version 
Summary0000564: Bug Tracker login not working when you use the old style login method
DescriptionLogin seems to get stuck in a loop when you login on the home page with the old style login and then attempt to go to the bug track.

It might be work's config so I'll check when I get home.
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Stephen Atty (administrator)

Nope does it from home too - I wonder if the old login isn't calling the forum/tracker login process correctly.


Nick Atty (administrator)

Can you talk me through the work flow that causes this? I've tried opening the home page in an incognito window, logging in with account and password, then selecting "changes bugs and ideas" and the bug tracker from there, and I get to the bug tracker fine (in fact that's how I got here!).


Stephen Atty (administrator)

Last edited: 2019-02-24 19:32

View 2 revisions

It gets stuck in the bounce loop using

 as the url.

I wonder if somehow my old account has got lost in the bugtrack and forums DB.

edited to add : it would help if the user table had an ID on it


Stephen Atty (administrator)

OK my user doesn't exist for some reason - what URL are you calling to do the logons for the forum and tracker as that should create the user if it doesn't exist.


Stephen Atty (administrator)

It's to do with the the cascading accounts - it cascades up and then explodes due to a cookie_string conflict.


Stephen Atty (administrator)

I had to create a new account - we really need to look at the user table and work out if we can tidy it up


Stephen Atty (administrator)

problem with cascading accounts and using more than one of my multiple linked accounts to login.


Autoclose (administrator)

Closing automatically, stayed too long in feedback state. Feel free to re-open with additional information if you think the issue is not resolved.

-Issue History
Date Modified Username Field Change
2019-02-22 16:20 Stephen Atty New Issue
2019-02-22 16:20 Stephen Atty Status new => assigned
2019-02-22 16:20 Stephen Atty Assigned To => Nick Atty
2019-02-22 18:29 Stephen Atty Note Added: 0002207
2019-02-24 10:30 Nick Atty Note Added: 0002217
2019-02-24 19:29 Stephen Atty Note Added: 0002224
2019-02-24 19:32 Stephen Atty Note Edited: 0002224 View Revisions
2019-02-24 19:53 Stephen Atty Note Added: 0002225
2019-02-24 20:10 Stephen Atty Note Added: 0002226
2019-02-26 21:09 Stephen Atty Note Added: 0002228
2019-03-02 11:48 Stephen Atty Status assigned => resolved
2019-03-02 11:48 Stephen Atty Resolution open => not fixable
2019-03-02 11:48 Stephen Atty Note Added: 0002231
2019-04-01 13:30 Autoclose Note Added: 0002273
2019-04-01 13:30 Autoclose Status resolved => closed
+Issue History